FAQ

How long will it take for my order to ship?

We strive to get all orders shipped that are received by 1:00 PM each day. All orders are shipped within 24 hours.

Is my package sent discreetly?

We use all non-descriptive boxes to ship your packages in. 

What if my order is damaged during shipping?

In the event any of your boxes are damaged during shipping you must file a complaint with your driver upon delivery. It is smart to take a picture and document the damage. Always keep the damaged boxes and packing materials. This is necessary for your claim with the carrier.

What if I receive a defective item?

In the event any of your boxes are damaged during shipping you must file a complaint with your driver upon delivery. It is smart to take a picture and document the damage. Always keep the damaged boxes and packing materials. This is necessary for your claim with the carrier.

What is your return policy?

Please see our return policy here.